When I walked over to her cubicle, I looked sternly at my administrative assistant. She looked nervously back. “Melissa,” I said, “please come to my office for a few minutes.” When we were in my office, I sat at my desk, leaned back in my chair, and said, “Please close the door, and sit down.” When she complied I began, “Melissa, during your first two years here as my administrative assistant, your performance was exemplary. That is why I am distressed by your behavior during the past four months. You often come to work late, and you have been making many careless mistakes. Others have not… Read more
