Well that blows...

...we received an error msg saying the videos we uploaded were not a compatible format. Yet when I check the file properties it shows it to be mp4 files...are we missing something here? Thanks in advance for any help!

Published by Sharon_n_Michael

11 years ago

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Sharon_n_Michael Publisher 11 years ago

That's what we thought to but for what eve reason XH didn't like it...no worries we'll get em converted this weekend and try again!

txsweetcouple2000 11 years ago

mp4 should be fine, I've had a couple issues with videos being really long or large but short videos no problem. mp4 should be fine. You could download mpegstreamsclip (free) and change formats, or vlc or quicktime will do it as well. Can't wait to see

bugjam 11 years ago

No missing nothing, just delete and try again. Ours always says duplicate and wont upload but we have never put it on before